A sector the region is betting on
Tourism targets across the GCC have driven heavy investment in hotels, attractions and events, and that creates demand for trained staff at every level.
Level 3 Diploma · Diploma
Level 3 Diploma in Hospitality and Tourism Management
The most accessible qualification in this catalogue. Qualifi calls it an open entry award, with English at around IELTS 5.5 the only published guidance. Four subjects introduce tourism, hospitality, marketing and customer service across 120 credits.
Quick Highlights
Qualifi Ltd
Ofqual, on the RQF
120 at Level 3
Open entry; IELTS 5.5 the only published guidance
4
UK and international
Programme at a Glance
Official titleQualifi Level 3 Diploma in Hospitality and Tourism Management
Qualification number603/4400/3 on the Regulated Qualifications Framework
Qualification typeVocational Related Qualification (Higher Education), accreditation status Accredited
Size120 credits at Level 3
Entry positionQualifi states plainly that this is an open entry qualification. No prior qualification and no minimum age are published. English at IELTS 5.5 or equivalent evidence is the only guidance given
SubjectsIntroduction to the Tourism Industry, Introduction to the Hospitality Industry, Introduction to Marketing for Hospitality and Tourism, Introduction to Customer Service for Hospitality and Tourism
Note: Duration will be based on your experience and it can be advanced bachelors too which differs from prospects to prospects
Programme Overview
About this Programme
Hospitality and tourism hire on attitude and train on the job, which leaves a lot of capable people without a qualification that says what they can do. Qualifi has removed most of the barriers to fixing that. Its entry statement for this award is a single sentence: this is an open entry qualification, with the only guidance being English competence at around IELTS 5.5.
Four subjects make up the programme. Introduction to the Tourism Industry and Introduction to the Hospitality Industry map the two sectors and how they interlock. Introduction to Marketing for Hospitality and Tourism covers how destinations and venues attract people. Introduction to Customer Service for Hospitality and Tourism handles the part guests remember.
Qualifi describes the diploma as linking to key developments in the sector, with contemporary issues identified and evaluated so that learners gain a genuine vocational understanding alongside an academic perspective. It carries 120 credits at number 603/4400/3, and the published progression route is the Qualifi Level 4 Certificate in Hospitality and Tourism Management or employment in the industry.
Qualifi
Why Choose
Why Choose This Programme?
01
Genuinely open entry
No prior qualification is required and none is published. Qualifi states the open entry position in its own words on the qualification page.
02
Both sides of the sector
Tourism and hospitality are introduced as separate subjects, so you see how destinations and venues each operate.
03
Customer service as a discipline
Taught as a subject in its own right rather than treated as something staff either have or lack.
04
Sector-specific marketing
Marketing is framed around hospitality and tourism rather than borrowed from general business.
05
A named next step
Qualifi publishes its own Level 4 Certificate in the same field as the progression route.
06
Substantial credit value
At 120 credits this is among the larger Level 3 awards in Qualifi's range.
An internationally recognised pathway awarded by Qualifi.
What You'll Learn
Learning Outcomes
Understand and apply management principles within hospitality and tourism
Review how business management works inside this particular industry
Apply management thinking to a specific operating environment
Explore where management theory meets practice, and improve your employability through it
Analyse problem-solving approaches that belong to this business and industry
Select, collate, review and analyse information drawn from a wide range of sources
Use verbal and written communication effectively, and work both alone and in a team
Take charge of your own development and growth
Career Opportunities
Where This Degree Can Take You
The Qualifi Level 4 Certificate in Hospitality and Tourism Management
Directly into employment in an associated profession
Programme Structure
Your Journey, Year by Year
A structured curriculum that builds from foundations through to advanced study.
Part 1 — The two sectors
How tourism and hospitality each work, and where they overlap.
- Introduction to the Tourism Industry
- Introduction to the Hospitality Industry
Part 2 — Commercial and guest-facing subjects
The two areas that decide whether a venue or destination succeeds.
- Introduction to Marketing for Hospitality and Tourism
- Introduction to Customer Service for Hospitality and Tourism
Part 3 — Award
One hundred and twenty credits at Level 3, certificated by Qualifi after your centre has assessed your work.
- 120 credits
- Level 3 on the RQF
- Four subjects
- Certificate issued by Qualifi
- Delivered and assessed by an approved centre
Q
The University
Qualifi
Your Learning Partner
Why Study Through Maverick?
Students receive:
Open entry, no qualification barrier
Support designed to help you succeed at every stage.
English evidence at enrolment
Support designed to help you succeed at every stage.
Teaching from an approved centre
Support designed to help you succeed at every stage.
Assessment against published outcomes
Support designed to help you succeed at every stage.
Qualifi certification
Support designed to help you succeed at every stage.
Timetable set locally
Support designed to help you succeed at every stage.
Why This Fits the Gulf Hospitality Sector
No paperwork needed to begin
Open entry suits experienced hospitality workers who came up through the floor and never collected formal qualifications.
Tourism and hospitality studied together
Regional employers often run accommodation, attractions and travel services under one group, and this covers both sides.
Guest service across cultures
Customer service is a full subject, which matters in a market serving visitors from dozens of countries.
English evidence rather than a test score barrier
Qualifi names IELTS 5.5 as guidance and accepts other evidence of competence at that level.
Confirm the cost locally
No price is published by Qualifi. Centres in the region set their own, so compare written quotes.
Our Network
Diverse Alumni
Join professionals across leading organizations worldwide
Graduates placing at world-class organisations across aviation, energy, finance and government
Join our growing global network of industry leaders
Faculty Voice
Insights From Industry Experts
Real-world perspectives from the minds shaping global business education
Germany
Faculty Insight • 01
Prof. Alexander Schmidt
Alexander is a leader in AI and cloud integration, specializing in ethical AI strategy and financial services. He develops courses on Machine Learning, NLP, and AI ethics, driving tech business growth.
British
Faculty Insight • 02
Prof. Dr. David Mark Holliman
Dr. David Holliman, an educator with 15+ years of experience, is Chairman of Holliman Holdings, managing business operations in tourism, trading, asset management, and education
Jordan
Faculty Insight • 03
Prof. Dr. Othman Abu Khurma
Dr. Othman Abu Khurma, a passionate science educator with 18 years' experience in Jordan and the GCC, excels in designing engaging teaching materials, fostering dynamic discussions, enhancing learning for educators and students.
Switzerland
Faculty Insight • 04
Prof. Steve Alban Tineo
Prof. Steve, a global leader and entrepreneur with 20+ years of experience, delivers corporate training and academic courses on negotiation, conflict resolution, mediation, and cross-cultural communication.
slovakia
Faculty Insight • 05
Prof. Veronika Knight
Veronika Knight delivers practical, human-centered learning experiences for corporate teams across the UAE and GCC. Her approach focuses on developing soft skills and encouraging meaningful behavioural change, helping learners apply their knowledge with confidence in the workplace.
Canada
Faculty Insight • 06
Shyma Mohaisen
Shyma brings over 10 years of teaching experience and a background at Microsoft, combining academic expertise with practical industry insights to support learners’ professional growth.
India
Faculty Insight • 07
Prof. Dr. Shanmugan Joghee
Dr. Shanmugan brings over 26 years of experience in management education and research across India and the UAE, with expertise in marketing, international business, research methods, and digital transformation.
Ukrainian
Faculty Insight • 08
Prof. Yana Nikitina
Prof. Yana Nikitina is an accomplished economist, lecturer, and researcher with a PhD in Economics and a Master’s in Education Leadership. She brings extensive experience in teaching Economics, Finance, Accounting, and Business, with a strong commitment to student-centred learning, research excellence, and professional development.
01
/
08
Fees & Scholarships
Fees & Scholarships
Fee structure varies by intake and study mode. Select any option to receive the full details.
Qualifi publishes no feeRequest the full fee structure →
Centre sets the course priceRequest the full fee structure →
International pricing variesRequest the full fee structure →
Ask what registration and certification costRequest the full fee structure →
Obtain a written quotationRequest the full fee structure →
Admissions
Request the full fee structure
Speak to our admissions team for a personalised breakdown based on your intake and study mode.
Request Fee StructureNo commitment required. We'll connect you with an advisor.
Questions
Frequently Asked Questions
Is it true I need no qualifications at all?
That is what Qualifi publishes. The entry section for this award consists of one sentence stating that it is an open entry qualification, with the only guidance being that candidates have IELTS 5.5 or other evidence of English competence at that level. No prior certificate and no minimum age appear. Individual centres may still apply their own admission checks, so ask yours what it requires in practice.
What English will I actually need to show?
Qualifi points to IELTS 5.5 or other evidence of competence at an equivalent standard, which leaves room for alternatives such as a recognised school qualification taught in English or another accepted test. It is phrased as guidance rather than as a hard threshold. Your centre will decide what it accepts, so send your evidence over early and have it confirmed before you pay anything.
Why does it carry 120 credits for only four subjects?
That ratio is higher than on Qualifi's 60-credit awards, which list four to six subjects. The qualification page does not break credits down subject by subject, so we cannot tell you how they are distributed. Qualifi publishes a combined specification covering several of its hospitality and tourism diplomas, and that document is where the breakdown lives. We have flagged this rather than guessing at numbers.
How does it differ from the Level 5 extended diploma in the same field?
By level and by depth. This award introduces the two industries and the commercial basics; Qualifi's Level 5 extended diploma in hospitality and tourism management sits two levels higher and assumes you already have grounding. Level 3 is comparable to school-leaving standard in England, so this is where you begin rather than where you specialise.
Does it qualify me to manage a hotel?
It introduces management principles within the sector; it does not appoint you to anything. The title contains the word management because the subject matter is managerial, not because the certificate confers a role. Employers decide who manages their operations, and they generally want experience alongside a qualification. Treat this as the knowledge base that makes the experience count for more.
Who sets the start dates and the price?
The approved centre, every time. Qualifi writes and regulates the qualification and issues your certificate, but it does not teach, does not run intakes and publishes no fee for any of its awards. Anything about scheduling, delivery format, assessment dates and total cost should be put to the centre, preferably in writing before you enrol.
Enquire
Enquire About This Programme
Share a few details and our admissions team will reach out to guide you through the next steps.
Personal eligibility review
Guidance on fees & instalments
Application & study-mode support
Flexible study
Ready to Begin Your Journey?
Speak to our admissions team today and take the first step toward a globally recognised degree.